How to manage appraisal expectations on reverse mortgages

Any time a homebuyer seeks an appraisal as part of obtaining a mortgage, there’s a good chance expectations won’t align with the appraiser’s verdict on value. For older homeowners seeking a reverse mortgage, this can be especially challenging, as a lower-than-expected value could preclude the borrower from securing the loan. How can HECM LOs best prepare borrowers ahead of an appraisal to avoid disappointment? Experts weigh in.