Citizens Bank unveils digital home buying and mortgage experience

Citizens Bank, which became one of the country’s largest mortgage companies when it acquired Franklin American Mortgage last year, is now diving headfirst into digital mortgages. This week, Citizens unveiled a new digital mortgage experience that will enable borrowers to both apply for and manage their mortgages online. But that’s not the only part of the home buying journey that Citizens is digitizing. The bank is also now offering to help borrowers find their next house as well.